City of Villa Park Frequently Asked Questions
Where is City Hall?Villa Park City Hall is located at 17855 Santiago Boulevard, Villa Park, between Katella Avenue and Taft Avenue across from Rockwell's Cafe in the Villa Park Towne Centre. From the Costa Mesa Freeway (55 Freeway), exit at Katella Avenue and proceed east on Katella Avenue until Wanda Road. Turn left and proceed north on Wanda Road until Santiago Boulevard. City Hall is on the right hand side of the street, in the Shopping Plaza. When did the City incorporate?Villa Park incorporated in 1962. Who are the City Council Members?The current Villa Park City Council consists of Bob Fauteux, Bill Mac Aloney, Deborah Pauly, Brad Reese, and W. Richard Ulmer. City Council What Services/Departments are located at City Hall?The City Hall consists of the following departments:
What are the City Hall hours?City Hall hours are 8:00 a.m. to 6:00 p.m. Monday through Thursday, and 8:00 a.m. to 5:00 p.m. Friday. The Building Department is open from 8:00 a.m. to 11:00 a.m. Monday, Wednesday, and Friday. Engineering is open from 8 a.m. to 4 p.m. on Mondays and Wednesdays. Back to TopWhen and where are the City Council meetings conducted?The City Council meets the fourth Tuesday of every month starting at 7:00 p.m. The meetings are conducted in the City Council Chambers, located at City Hall, 17855 Santiago Boulevard. For a list of meetings and posted agendas, please click here. Back to TopDo I need a City Business License?All businesses operating in the City of Villa Park require a business license. This includes but is not limited to home occupations, retail, service station, restaurant, contractors, construction, subcontractors, and gardeners. Can I run a business out of my home?The Villa Park Municipal Code allows for home occupations so long as the use is incidental to the primary use as a residence. There are certain standards that the homeowner must abide by and a business license is required. These standards are outlined in Section 23-14 of the Villa Park Municipal Code. How can I review City records?The City Clerk is the custodian of City records and handles all public requests for information to review public records. Contact the City Clerk's Office at (714) 998-1500. Back to TopHow can I receive visitor/business/general information about the city of Villa Park?Please write the City of Villa Park at 17855 Santiago Boulevard, Villa Park, CA 92861, call us at (714) 998-1500, fax us (714) 998-1508, or check our website at http://www.villapark.org/. Back to TopHow do I contact the County of Orange?The City of Villa Park is located within the County of Orange, of which the county seat is Santa Ana. The County of Orange general information telephone number is (714) 834-5400. County Health Department -
(714) 834-7712 Back to TopI just moved here. Who do I call to turn on my utilities?The Villa Park utilities are Serrano Water (714) 538-0079, Villa Park Disposal (714) 238-3300, AT&T (800) 310-2355, Southern California Edison (800) 655-4555, Southern California Gas (800) 427-2200, and Time Warner Communications (888) 892-2253. Where is the closest Sheriff Substation??To file a police report, contact the Orange County Sheriff's Department at (714) 647-7000 - This is a non-emergency number. For all emergencies, please dial 911. You may also schedule an appointment to speak with a Villa Park Deputy by calling City Hall at (714) 998-1500. The closest Sheriff's Department Station is 550 N. Flower Street, Santa Ana. How do I report an animal control problem?The City of Villa Park contracts with the County of Orange Animal Control agency for all animal related services, including dog licensing. The general information telephone number for the County of Orange Animal Control is (714) 935-6848. The Animal Shelter is located at 561 The City Drive, Orange, CA 92868. For more information, please visit the County's Animal Control and Shelter website. Animal Pickup - (714) 935-7419 Back to TopWhere do I get a Dog License?The City of Villa Park contracts with the County of Orange Animal Control agency for all animal related services, including dog licensing. The general information telephone number for the County of Orange Animal Control is (714) 935-6848. The Animal Shelter is located at 561 The City Drive, Orange, CA 92868. For more information, please visit the County's Animal Control and Shelter website at http://www.ocpetinfo.com. Do I need a permit to hold a large party at my house?No, technically, you do not need a permit provided you are not closing off any streets or cul-de-sacs. The noise ordinance applies to parties and restricts excessive noise between 10 p.m. and 7 a.m. However, if any deputy responds to any large party, gathering or event and that deputy determines that there is a threat to the public health, safety or general welfare, the deputy may issue a written notice to the host or hosts and to the owner of the property if he is present that the party is a disturbance and unless they voluntarily stop, the deputy may be required to take action to stop it. If the deputy spends additional time or equipment to stop the party, the property owner and occupant may be charged the cost of service of $500 or more for each response. Actual costs of response may be charged in excess of $500. If you are having a large gathering that will cause a parking impact, it is suggested that you call City Hall at least two days prior so we can alert the Sheriff's Department to avoid potential parking situations causing citations. How can I get more information about the toll roads?Contact the Transportion Corridor Agencies, 201 E. Sandpointe Ave, Suite 200, Santa Ana, CA 92707, call their office at (714) 436-9800, fax them at (714) 436-9848, or check out their web site by clicking on this link: http://www.tollroad.com/. Back to TopWhere do I call to report Graffiti or a Street/Traffic Light that is out?Graffiti and street light issues can be reported to Villa Park City Hall at (714) 998-1500. After normal business hours the City uses an answering service so you can reach someone 24 hours a day. Who is the City's cable provider?Time Warner Cable is now the City's primary cable provider. To request service from Time Waner, please contact (888) 892-2253. Back to TopWho are the City's state and federal elected representatives?
Back to TopWhat school district is within Villa Park?The Orange Unified School District serves all of Villa Park with K-12 instruction. OUSD may be reached at (714) 628-4000 or you may visit their web page at http://www.orangeusd.k12.ca.us/. Back to TopWhere do I report a car that has been abandoned or stored for more than 72 hours?The Orange County Sheriff's Department can be reached at (714) 647-7000. Who do I contact for cellular service or problems?There are many cellular service providers that service Villa Park. Because of the terrain in Villa Park, reception is difficult in certain areas. The City is working with Site Management Services to identify possible locations for hidden cellular towers to improve reception. If you are having difficulty with your reception in Villa Park, contact your cellular service vendor to report the problem. The following is a list of several cellular service vendors in the area: AT & T Wireless Service 1-800-888-7600 Cingular Wireless Service 1-866-246-4852 Verizon Wireless Service 1-888-466-4646 Nextel Services 1-800-639-6111 Sprint PCS Wireless 1-888-253-1315 Do you have the telephone number for.....?Provided is a list of frequently requested telephone numbers:
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